We will do everything in our power to make you happy and solve your problem.
If any of this conditions apply, contact us to talk about your case:
The customer contacts the customer support team via e-mail, explains why they are not satisfied with their service, and refers to at least one of the above conditions. The email must be sent no later than one week after the invoice is received.
If our customer service considers that the complaint can be qualified under any of our conditions above, the customer will receive a reply with proposed solutions, which can include but are not limited to another visit of a Buddy to fix the issues, a discount on the next service, or a refund.
And feel great at home!